Speeches on Online Learning and Training by Saul Carliner

the studio of
Saul Carliner
content development
for the workplace

Speeches on Online Learning and Training

In this List of Speeches
Experience
Speeches Available
How to Schedule a Presentation or Request More Information

Experience

Have spoken at these events:

Online Learning
Online Learning Asia
Online Learning Europe
TRAINING
Training Director's Forum
International Society for Performance Improvement (ISPI) Annual Conference
American Society for Training and Development Conference
Wisconsin Conference on Distance Teaching and Learning
Atlanta, Massachusetts, and Minnesota chapters of ISPI
Central Connecticut chapter of ASTD
New Media Instructional Design Symposium

Top

All speeches are 60 to 90 minutes. Length can be changed on request.

Speech

Description

Intended Audience

Classic
An Overview of Online Learning

Creates order out of the confusion of online learning. Differentiates among the different learning goals (such as training, knowledge management, and performance support), explains how the different technologies relate to one another (for example, what is an authoring system and what does it have to do with bandwidth?) and identifies project issues that you must address in any online learning endeavor.

People who will be designing, developing, or managing an online learning project, but have little or no experience with it.

Classic
Online or Off-the-Map (When Online Learning Will Work and When It Won’t)

Online learning doesn't solve all training problems. If your experience with online delivery is limited, or you're unclear about when to choose it, learn from case studies the advantages and disadvantages of online learning, how online learning may or may not work in common training situations and ways to integrate online learning with other types of media.

People who will be designing, developing, or managing an online learning project, but have little or no experience with it.

Classic
25 Tips for Communicating Online

A fast-paced and interactive tour through the basics of communicating online. Learn how to structure sites for easy access to content. Learn how to engage readers through visual variety and interaction. Learn how to overcome the limitations of the computer screen through effective organization and tight writing. And learn about the little last-minute things that meant the difference between success and failure for your online efforts.

People who will be designing or developing an online learning project, but have little or no experience with it. Experienced developers of online learning projects might find this a helpful refresher.

Classic
Design a Wizard (and Make Magic Performance)

What exactly is an electronic wizard and how can it promote performance without training? Find out in this session. Through an interactive exercise, you design an electronic wizard and, in the process, learn about a variety of design challenges, including when to use a wizard, some of the usability issues to consider when designing a wizard, how to design the screens in a wizard, and the technical issues to address when designing a wizard.

Instructional designers, trainers, technical communicators, and others involved in the design and development of online learning programs and EPSSs.

New!
What Executives Must Know about e-Learning

So you’ve heard about e-learning. Can it work in your organization? Before you make an assessment, attend this presentation. It familiarizes executives with the terminology, identifies the critical factors in launching a successful e-learning effort, and identifies some of the key pitfalls that plague failed and stalled e-learning efforts.
and

Exeuctives, managers, and others in and outside of the learning organization who will have responsibility for an e-learning implementation.

New!
Choices and Challenges: Issues in Designing EPSSs

Because it involves the design of a system rather than a single communication product, design for an EPSS is more complex than that of a typical technical communication products. This interactive session introduces participants to the breadth of decisions involved in designing EPSSs. It specifically explores issues such as the two-tiered design process, the performance cycle, communication strategies, the constraints imposed by a technology infrastructure, outside-the-box design techniques, and evaluation.

Instructional designers, trainers, technical communicators, managers, and others involved in the design and development of online learning programs and EPSSs.

New!
Informal Learning: The Real Future of Online Learning

Although e-learning can reduce the cost of courses, one of its greatest values is in providing informal learning--learning when and where people need it, and how they define it. This session first introduces informal learning. Next, it explains how informal learning differs from traditional training and education, both in form and function. Last it provides examples examples of informal learnign programs.

Instructional designers, trainers, technical communicators, managers, and others involved in the design and development of online learning programs and EPSSs.

New!
Applications of Artificial Intelligence to Performance Support and Knowledge Management

Although Smart Money magazine declared in June 2001 that artificial intelligence (AI) is dead, that’s not true and many AI approaches directly apply to the design of informal learning environments, such as electronic performance support, skills management, and knowledge management systems. This session explores several of these techniques, including personalization, agents, advanced searching techniques, prediction, and specialized markup languages, and suggests practical applications you might incorporate into online learning and EPSS programs.

Instructional designers, trainers, technical communicators, managers, and others involved in the design and development of online learning programs and EPSSs.

Taking a Blended Approach to Performance Improvement Campaigns

Blending is a popular term in the professional literature on performance support and e-learning, but what does it really mean? Find out in this session. Through an interactive exercise, you explore the various online and off-line components of performance support and tie them together in a cohesive campaign. In the debriefing that follows, explore issues in choosing different types of performance support and strategies for linking them together into a cohesive campaign.

Instructional designers, trainers, technical communicators, and other designers and developers of online learning programs and EPSSs.

Nine Lessons that Training and Performance Improvement Professionals Can Learn about Informal Learning from Museums

Designing and developing knowledge management and performance support systems challenge those of us who are classically trained in ISD to prepare formal content for classroom delivery. Formal objectives do not exist. Helping users find content and motivating them to use it is as much of a challenge as presenting the content itself. Traditional evaluation systems inadequately assess use and effectiveness. The field of museum exhibit design offers a variety of ideas and insights for addressing these challenges. This session explores nine key lessons that emerged from systematic study by an instructional designer of museum exhibit.

Instructional designers, trainers, technical communicators, managers, and others involved in the design and development of online learning programs and EPSSs.

Introduction to EPSS

As information goes online, our approach to providing it is fundamentally shifting from "documentation" to "knowledge." This shift is best represented by electronic performance support systems (EPSS), whose purpose is assisting users perform a given task at the time of need. This presentation explains what EPSSs are, describes real-world applications of them, and describes considerations for designing and developing EPSSs.

People who are considering an electronic performance support system (EPSS), but need clarification about what they are and when to use them.

15 Approaches to Building Performance Online

As good classroom instructors have a diverse repertoire of teaching techniques, so good designers of online instruction have a similarly diverse repertoire. Expand yours in this session. See 15 types of online learning products that build performance online, find out what's involved in using each of them, and learn how to tie different approaches in a coordinated performance improvement program.

Instructional designers, trainers, technical communicators, managers, and others involved in the design and development of online learning programs and EPSSs.

Things Trainers Must Know about Knowledge Management

Presents knowledge management from a performance improvement professional' perspective. Specifically, this session defines the term, knowledge management, describes the technology underlying it, suggests roles for performance improvement professionals in an organization-wide knowledge management effort, and suggests specific practices in designing and developing programs that should be adjusted to support knowledge management efforts.

Instructional designers, trainers, technical communicators, managers, and others involved in the design and development of online learning programs and EPSSs.

Was it Really THAT Good? A Consumer's Guide to Evaluation

Have you ever questioned the results of evaluation data that someone presented to you? Or has someone questioned yours? Because organizations make business assessments based on them, decision makers must trust the credibility of evaluations. This interactive session explores the issues behind them. Specifically, it presents guidelines that people who are "consumers" of evaluations can use to, suggests how to assess whether the results are sufficiently credible for making business decisions, and provides a job aid for assessing evaluations and how to apply it to various types of training evaluations.

Instructional designers, trainers, technical communicators, managers, and others involved in the design and development of online learning programs and EPSSs.

Top

How to Schedule a Speech or Request More Information

Please contact me.

Top

Back to the Speeches

Speech	Description	Intended Audience
Classic An Overview of Online Learning	Creates order out of the confusion of online learning. Differentiates among the different learning goals (such as training, knowledge management, and performance support), explains how the different technologies relate to one another (for example, what is an authoring system and what does it have to do with bandwidth?) and identifies project issues that you must address in any online learning endeavor.	People who will be designing, developing, or managing an online learning project, but have little or no experience with it.
Classic Online or Off-the-Map (When Online Learning Will Work and When It Won’t)	Online learning doesn't solve all training problems. If your experience with online delivery is limited, or you're unclear about when to choose it, learn from case studies the advantages and disadvantages of online learning, how online learning may or may not work in common training situations and ways to integrate online learning with other types of media.	People who will be designing, developing, or managing an online learning project, but have little or no experience with it.
Classic 25 Tips for Communicating Online	A fast-paced and interactive tour through the basics of communicating online. Learn how to structure sites for easy access to content. Learn how to engage readers through visual variety and interaction. Learn how to overcome the limitations of the computer screen through effective organization and tight writing. And learn about the little last-minute things that meant the difference between success and failure for your online efforts.	People who will be designing or developing an online learning project, but have little or no experience with it. Experienced developers of online learning projects might find this a helpful refresher.
Classic Design a Wizard (and Make Magic Performance)	What exactly is an electronic wizard and how can it promote performance without training? Find out in this session. Through an interactive exercise, you design an electronic wizard and, in the process, learn about a variety of design challenges, including when to use a wizard, some of the usability issues to consider when designing a wizard, how to design the screens in a wizard, and the technical issues to address when designing a wizard.	Instructional designers, trainers, technical communicators, and others involved in the design and development of online learning programs and EPSSs.
New! What Executives Must Know about e-Learning	So you’ve heard about e-learning. Can it work in your organization? Before you make an assessment, attend this presentation. It familiarizes executives with the terminology, identifies the critical factors in launching a successful e-learning effort, and identifies some of the key pitfalls that plague failed and stalled e-learning efforts. and	Exeuctives, managers, and others in and outside of the learning organization who will have responsibility for an e-learning implementation.
New! Choices and Challenges: Issues in Designing EPSSs	Because it involves the design of a system rather than a single communication product, design for an EPSS is more complex than that of a typical technical communication products. This interactive session introduces participants to the breadth of decisions involved in designing EPSSs. It specifically explores issues such as the two-tiered design process, the performance cycle, communication strategies, the constraints imposed by a technology infrastructure, outside-the-box design techniques, and evaluation.	Instructional designers, trainers, technical communicators, managers, and others involved in the design and development of online learning programs and EPSSs.
New! Informal Learning: The Real Future of Online Learning	Although e-learning can reduce the cost of courses, one of its greatest values is in providing informal learning--learning when and where people need it, and how they define it. This session first introduces informal learning. Next, it explains how informal learning differs from traditional training and education, both in form and function. Last it provides examples examples of informal learnign programs.	Instructional designers, trainers, technical communicators, managers, and others involved in the design and development of online learning programs and EPSSs.
New! Applications of Artificial Intelligence to Performance Support and Knowledge Management	Although Smart Money magazine declared in June 2001 that artificial intelligence (AI) is dead, that’s not true and many AI approaches directly apply to the design of informal learning environments, such as electronic performance support, skills management, and knowledge management systems. This session explores several of these techniques, including personalization, agents, advanced searching techniques, prediction, and specialized markup languages, and suggests practical applications you might incorporate into online learning and EPSS programs.	Instructional designers, trainers, technical communicators, managers, and others involved in the design and development of online learning programs and EPSSs.
Taking a Blended Approach to Performance Improvement Campaigns	Blending is a popular term in the professional literature on performance support and e-learning, but what does it really mean? Find out in this session. Through an interactive exercise, you explore the various online and off-line components of performance support and tie them together in a cohesive campaign. In the debriefing that follows, explore issues in choosing different types of performance support and strategies for linking them together into a cohesive campaign.	Instructional designers, trainers, technical communicators, and other designers and developers of online learning programs and EPSSs.
Nine Lessons that Training and Performance Improvement Professionals Can Learn about Informal Learning from Museums	Designing and developing knowledge management and performance support systems challenge those of us who are classically trained in ISD to prepare formal content for classroom delivery. Formal objectives do not exist. Helping users find content and motivating them to use it is as much of a challenge as presenting the content itself. Traditional evaluation systems inadequately assess use and effectiveness. The field of museum exhibit design offers a variety of ideas and insights for addressing these challenges. This session explores nine key lessons that emerged from systematic study by an instructional designer of museum exhibit.	Instructional designers, trainers, technical communicators, managers, and others involved in the design and development of online learning programs and EPSSs.
Introduction to EPSS	As information goes online, our approach to providing it is fundamentally shifting from "documentation" to "knowledge." This shift is best represented by electronic performance support systems (EPSS), whose purpose is assisting users perform a given task at the time of need. This presentation explains what EPSSs are, describes real-world applications of them, and describes considerations for designing and developing EPSSs.	People who are considering an electronic performance support system (EPSS), but need clarification about what they are and when to use them.
15 Approaches to Building Performance Online	As good classroom instructors have a diverse repertoire of teaching techniques, so good designers of online instruction have a similarly diverse repertoire. Expand yours in this session. See 15 types of online learning products that build performance online, find out what's involved in using each of them, and learn how to tie different approaches in a coordinated performance improvement program.	Instructional designers, trainers, technical communicators, managers, and others involved in the design and development of online learning programs and EPSSs.
Things Trainers Must Know about Knowledge Management	Presents knowledge management from a performance improvement professional' perspective. Specifically, this session defines the term, knowledge management, describes the technology underlying it, suggests roles for performance improvement professionals in an organization-wide knowledge management effort, and suggests specific practices in designing and developing programs that should be adjusted to support knowledge management efforts.	Instructional designers, trainers, technical communicators, managers, and others involved in the design and development of online learning programs and EPSSs.
Was it Really THAT Good? A Consumer's Guide to Evaluation	Have you ever questioned the results of evaluation data that someone presented to you? Or has someone questioned yours? Because organizations make business assessments based on them, decision makers must trust the credibility of evaluations. This interactive session explores the issues behind them. Specifically, it presents guidelines that people who are "consumers" of evaluations can use to, suggests how to assess whether the results are sufficiently credible for making business decisions, and provides a job aid for assessing evaluations and how to apply it to various types of training evaluations.	Instructional designers, trainers, technical communicators, managers, and others involved in the design and development of online learning programs and EPSSs.