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You are here: Ideas and Issues in E-Learning --> Supplemental Resources for the Book Designing E-Learning --> Chapter 4 --> Sample Satisfaction Survey (Kirkpatrick Level 1)

Sample Satisfaction Survey (Kirkpatrick Level 1)

  1. In a word, how would you describe this course: _____________________________________
  2. Using a number, how would you describe this course:

    3. 1

    2

    3

    4

    5

    Abysmal

    Average

    Outstanding
  3. How much did you know about serving Something's Brewing customers before taking this new employee initiation?

    4. 1

    2

    3

    4

    5

    Not at all

    Some

    A lot

    after:

    1

    2

    3

    4

    5

    Not at all

    Some

    A lot
  4. Describe the experience of taking this course online:

    5. I have taken online courses before (circle one) Yes No

    Rate the quality of:

    Content

    1
    Thrown together

    2

    3
    OK

    4

    5
    Superb

    Rate the usefulness of:

    Exercises

    1
    A waste

    2

    3
    OK

    4

    5
    Insightful

    Linked websites

    1
    Distracting

    2

    3
    OK

    4

    5
    Enlightening

    Glossary

    1
    Distracting

    2

    3
    OK

    4

    5
    Enlightening

    Rate the availability of:

    Course

    1
    Perpetually down

    2

    3
    OK

    4

    5
    Always available

    Instructor (for the purpose of contacting by -mail)

    1
    Missing in action

    2

    3
    There

    4

    5
    Dependable

    Overall, taking the course was:

    Convenient

    1
    No way

    2

    3
    I guess so

    4

    5
    Totally

    Compared to a classroom course

    1
    Much worse

    2

    3
    The same

    4

    5
    Much better

    I would take another online course

    1
    I would rather have surgery without an anesthetic

    2

    3
    If I must

    4

    5
    In a heartbeat
  5. The best part of this course was: ______________________­___________________________

    6. ________________________________________________________________________

    ________________________________________________________________________

  6. This one thing that could improve this course most is: _______________________________

    7. ________________________________________________________________________

    ________________________________________________________________________

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(c) Copyright. 2002. Saul Carliner. All rights reserved.