The Commerce of Content
Manager's Toolkit:
Communicating about Performance (Part 1 of 6)

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You have 5 opportunities to outline the performance expectations of a worker: when you describe the job (job description), when you set the objectives for a given time period (performance plan) when you providing ongoing feedback (informal review), when you formally evaluate whether the worker met the objectives (appraisal) and when you assist a worker in setting a career development plan.

This series of readings describes each, offers examples, and suggests issues to consider when writing.

Opportunities to Discuss Performance
Job Descriptions: Communicating Your General Expectations
Performance Plans: Communicating Your Specific Expectations
Informal Reviews: Conducting a Performance Check-Up
Appraisals (Evaluations): Assessing Whether Expectations Have Been Met
Career Development Plan

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