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Resources
on
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models | processes |
Below are links to working papers and articles that describe:
| General Information Design Techniques | Storytelling as an Information Design Technique (slides from a presentation) |
| How to Conduct Needs Analysis | How to Plan and Conduct an Interview (article) |
| How to Design Particular Types of Communication Products and Address Communication Challenges | Designing Wizards (article) How to Write Information So You Can Use It Again (working paper) Preparing Definitions (working paper) Preparing Descriptions (working paper) Preparing Procedures (working paper) Preparing Reference Entries (working paper) Summary of Guidelines for Preparing Instruction Manuals, Brochures, and Reports (working paper) Preparing Summaries (working paper) |
| How to Handle Common Situations that Arise During Development | Personally Responding to
Review Comments (that is, on an emotional level) (working paper) Formally Responding to Review Comments (that is, on a business level) (working paper) |
| Shortcuts and Suggestions for Producing Work | Design-o-Rama, a quick
reference with tips for designing professional-quality communication products
Style-o-Rama, a quick reference with tips for a polished technical writing style Role of Tool in Producing Communication Products (working paper) Ten Ways to Use Authoring Tools to Improve Productivity While Drafting (working paper) |
Definitions
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(c) Copyright. 1999, 2000, 2001, 2002. Saul Carliner. All rights reserved.