Information Designer's Sample
Reader's Comment Form (that generates more feedback than complaints)

models | processes
techniques | links
resources on i.d. business and management
home

1. In a word, how would you describe this guide? _________________________________________
2. How do you use this guide?

Choose one:

• I read it from beginning to end.
• I only read the sections that pertain to my immediate needs.
• I only read the sections that pertain to my job.
3. When you need to find information in this guide, where is the first place you usually look:

Choose one:

• Table of contents
• Index
• through pages until I find what I'm looking for
4. How easily can you find information in this guide:

1	2	3	4	5
Not easily				Very easily

5. How clear is the information in this guide?

1	2	3	4	5
Totally unclear				Extremely clear

6. When you actually try the instructions described in this guide, how easily can you follow them?

1	2	3	4	5
Not at all				Like a breeze

7. How well did you understand the product before reading this guide:

1	2	3	4	5
Not at all				Practically an expert

8. After

1	2	3	4	5
Not at all				Practically an expert

9. The best aspect of this guide is: _________________________________________________
10. If we were to change one aspect of this user’s guide, it would be: ______________________